Privacy Policy

Last Updated: 02/10/2026

At EarDio.com, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read it carefully.

By using the Site, you consent to the data practices described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Create an account

  • Place an order

  • Contact customer service

  • Participate in a contest or survey

  • Sign up for our newsletter

  • Use our referral service

This information may include:

  • Contact & Identity Data: Name, email address, shipping/billing address, phone number.

  • Demographic Data: Gender, date of birth (used for fraud prevention and account security).

  • Financial Data: Payment card details (processed securely by our third-party payment processor; we do not store full card numbers on our servers).

  • Referral Data: Friend’s name and email address (for one-time referral emails only).

Automatically Collected Data: When you visit our Site, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, pages viewed, and timestamps. We collect this data through log files and cookies to analyze site performance and improve your experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and customer service.

  • Verify your identity and prevent fraudulent transactions.

  • Communicate with you about your account, orders, contests, and promotional offers (if you have opted in).

  • Improve our Site, products, and services based on your usage and feedback.

  • Send a one-time email to a friend at your request via our referral service (we do not store your friend’s information for marketing purposes).

  • Comply with applicable laws and legal processes.

3. Information Sharing and Disclosure

We value your trust. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information only in the following circumstances:

  • Service Providers: With trusted partners who perform services on our behalf (e.g., payment processing, shipping, data analysis). These parties are contractually obligated to keep your information confidential and use it only for the services we request.

  • Legal Compliance: When required by law, such as to comply with a subpoena, court order, or other legal process, or to protect the rights, property, or safety of EarDio, our customers, or others.

  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Data Security

We implement a variety of administrative, technical, and physical security measures designed to protect your personal information. These include encryption, access controls, and secure server infrastructure. While no method of transmission over the Internet or electronic storage is 100% secure, we strive to use commercially acceptable means to protect your data.

Access to your personal information is restricted to authorized personnel only, who are bound by confidentiality obligations.

5. Your Choices and Rights

You have the right to:

  • Access and Update: Review and edit your personal information at any time by logging into your “My Account” page.

  • Opt-Out: Unsubscribe from marketing emails by clicking the “unsubscribe” link in any promotional email or by contacting us.

  • Deactivate: Request account deactivation by contacting our customer service.

  • Cookies: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies, but this may prevent you from taking full advantage of the Site’s features.

6. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read the privacy policy of any website you visit.

7. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: service@eardio.com